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Project Operations Lead

Job description

Position Code

HRD-SA/10-024

Program

Kuyakhanya

Employment Type

Contractual (close-ended until June 30, 2026)

Job Grade

Assistant Manager

Reporting To

Head of Operational Services & Site Project Director

Location

Port Shepstone, South Africa

JOb Purpose

Lead and integrate all project-based operational functions including supply chain, procurement, travel and logistics, and administrative services ensuring they are efficient, compliant, and aligned with project objectives.

RESPONSIBILITIES

  • Oversee and guide Operations, Supply Chain, and Travel & Logistics functions, ensuring seamless coordination across projects and geographies.
  • Translate project and organizational goals into integrated operational plans covering procurement, logistics, and administrative support.
  • Ensure end-to-end procurement, warehousing, and distribution processes meet quality, timeliness, and compliance standards.
  • Supervise travel arrangements, event logistics, and administrative support for project teams, ensuring cost-effective and timely execution.
  • Monitor adherence to IRD policies, donor requirements, and local regulations; identify and address gaps proactively.
  • Serve as the central liaison between operational teams, project managers, finance, and external vendors.
  • Anticipate operational challenges, develop mitigation strategies, and ensure business continuity.
  • Consolidate operational data, track KPIs, and present insights to senior management for informed decision-making.
  • Provide coaching, performance management, and professional development to direct reports.
  • Identify and implement process enhancements to improve efficiency, reduce costs, and enhance service delivery.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES (KSA)

Required Qualification

  • Bachelor’s degree in business administration, Supply Chain Management, Operations Management, or related field (Master’s preferred).
  • CIPS certification (Chartered Institute of Procurement & Supply) or a similar procurement and/or logistics certification would be an added advantage

Required Experience

  • Minimum 4-6 years’ progressive experience in operations, supply chain, or logistics within NGO, INGO, or project-based environments, including at least 3 years in a supervisory role.
  • Proven experience in procurement management, logistics coordination, and administrative operations.
  • Strong knowledge of donor compliance requirements and procurement best practices.

Required Skills

  • Strong leadership and people management skills, with the ability to inspire and develop teams.
  • Excellent organizational and project management abilities.
  • Strong negotiation and vendor management capabilities.
  • Proficient in MS Office Suite; familiarity with ERP or supply chain management systems preferred.
  • Excellent communication skills, both verbal and written.
  • Analytical mindset with the ability to interpret operational data for decision-making.
  • Adaptable and solution-oriented in dynamic environments.
  • Strong interpersonal skills for managing relationships across functions and cultures.
APPLY
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