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Lay Mental Health, Counsellor

Job description

Position Code

HRD-SA/09-007

Program/Project

Kuyakhanya

Job Grade

Senior Associate

Reporting To

Project Officer, Mental Health

Employment Type

Full-time Contractual (closed-ended)

Location

iLembe District, uMzinyathi District, King Cetshwayo District and Zululand District

JOb Purpose

Responsible for delivering front-line mental health services within the assigned district. This includes conducting mental health screenings using approved tools, providing lay counselling to at-risk individuals who opt into services (including community members, caregivers, and early childhood development workforce members), and implementing awareness-raising activities to support demand generation.

RESPONSIBILITIES

  • Conduct screening for mild-to-moderate depression, anxiety, and post-traumatic stress at both facility and community
    levels.
  • Provide individual lay counselling and support to those meeting the criteria for project inclusion.
  • Maintain excellent records and privacy of client treatment progress.
  • Establish a safe environment for people to discuss their personal issues.
  • MH counselling services provided through phone or on-site (playhouse, CPF, or other approved site) counselling only.
  • Carry out diligent programmatic data collection as required by the project.
  • Maintain strict confidentiality regarding all patients, conversations, referrals etc.
    Participate in performance improvement and continuous quality improvement activities with support from the Lay Mental Health Lead and Registered Psychological Counsellor(s).
  • Attend regular staff meetings, capacity-building and mentoring sessions, and other program activities (such as events, launches, open houses, etc.).

REQUIRED KNOWLEDGE, SKILLS & ABILITIES (KSA)

Required Qualification

  • At least High School Certificate (Grade 12) or Bachelor’s degree in Psychology or related field.
  • Studying higher qualification in mental health (would be advantageous).

Required Experience

  • 1-2 years working experience as a lay counsellor in mental health.

Required Skills

  • Good communication skills.
  • Ability to speak/understand the local language spoken in the community, i.e. Isizulu.
  • Experience with MS Office.
  • Experience of field work.
  • Ability and willingness to travel to ECD facilities.
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